Iridium Voicemail/Personal Mailbox
All subscribers for Iridium service are automatically provided with their own
personal mailbox (telephony/paging).
At the time of activation, the process is as follows:
After a Telephony contract (with or without voicemail) goes active in SPNet the
process will automatically turn on the call forwarding features. (If you call
the Iridium number that has been activated in SPNet (with or without voicemail)
the call will forward to into the personal mailbox.)
Example 1: If an individual calls an Iridium Subscriber that has voicemail
activated, they will hear a recorded greeting for them to leave a voicemail
message or a numeric number.
Example 2: If an individual calls an Iridium Subscriber without voicemail
activated, they will hear a recorded greeting asking them to leave a numeric
number.
It is suggested that the mailbox number be programmed in the “Envelope” button
on the ISU. This is only if the subscriber would like to retrieve voicemail
messages via the “Envelope” button on the ISU.
The following instructions indicate how to program the number into the
“Envelope” option of the ISU:
Press the “Envelope” button
It will prompt “call voicemail” select?
Scroll with left/right arrows (< or >) until “Message settings view options?”
appears
Press “OK” button - “Voicemail number select?” will appear as the next prompt
Press “OK” button - enter the voicemail number in this section (English =
00881662990000 )
Press “OK” button - press “Check Mark” button then “Completed” will appear
Press the “C” button to Exit options
Retrieving Voicemail using the “Envelope” button on the ISU:
Press the “Envelope” button
“Call Voicemail select?” will appear
Press the “OK” button
This will automatically call the general mailbox number (for example:
00881662990000). Subscribers will then need to enter their own Iridium number,
wait for the recording (greeting) to begin then press the “*” button then enter
the password (default last 7 digits of MSISDN or ISDN-A). This will get the
subscriber into main menu.
The other option subscribers have to retrieve voicemail messages while calling
from their ISU is to dial their own Iridium number. This will route them
directly into their recorded greeting. The subscriber will then need to press
the “*” button to interrupt the greeting, then enter their password. The
subscriber will now be in the main menu of their mailbox.
Another option a subscriber has to retrieve messages from a landline (PSTN) is
by calling the Iridium number, wait for the recorded greeting message to be
announced, in the middle of announcement press the “*” button then enter the
password. The subscriber will then be at the main menu.
NOTE:
The above process is to be used to retrieve voicemail/messages as long as the
user has not modified any of the call forwarding features via the ISU.