ExplorersWeb Inc. :: Help zone
Terms and Conditions
Order and information
Call: +1 (212) 966-1928
Most major credit cards accepted.
International credit cards accepted.
Company checks, money orders or personal checks.
Delivery within 2-4 workdays pending inventory status.
Allow 1-3 weeks for package solutions and Contact 3.0 software.
FEDEX, UPS available for both domestic and international shipments.
All products are sold solely with manufacturer's warranty. The warranty period and
services vary by manufacturer and product.
Prices and Specifications
All published prices, specifications and services are subject to change without
notice. Published prices do not include taxes, shipping or insurance.
Limited Return Policy
A 7-day return policy applies to all refundable products, if the product is returned in good condition, unused, in original package and not bought at discount. Shipping and handling fees will not be refunded. A 20% restocking fee will be deducted from the original sales price. Note list of non-refundable items below.
Policy on non-refundable Items
The following products are not refundable:
Rented products or services
Custom ordered products
Airtime or other plans
Hardware bought in conjunction with plans
Globalstar, Iridium, Thuraya or Inmarsat products.
HumanEdgeTech is not responsible for billing or air time logging originating
from 3rd party vendor. This applies specifically but not exclusively to
Globalstar, Iridium, Thuraya and Inmarsat products.
Service, Rental and other Agreements
HumanEdgeTech is not responsible for typographical or system errors.